Association Partners Inc - 25W560 Geneva Road suite 16, Carol Stream

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Reviews about Association Partners Inc

• bob ozuna
  ★ ★ ★ ★ ★
  Friendly staff. Great customer service from any department I have dealt with. Respond quickly via phone or email. Great experience so far compared to our old management company. 5 Stars!
• Matt Skender
  ★ ☆ ☆ ☆ ☆
  Awful company, plain and simple.
  
  They do not take the safety of their residents into account. For example, parking lots and walkways are not salted when snow and rain and frozen temperatures are clearly in the forecast or actively happening. Wildlife such as skunks and opossums always roaming around the buildings in the other three seasons. It is unsafe for the residents and the many dogs in these homes to even go outside half the time.
  
  They do not care about the property of their residents. For example, a tree was dripping sap over my second parking spot and a vistor's spot. Unless cleaned immediately, sap can cause major damage to your vehicle. When asked about possible removing the tree or at the very least trimming it tree back, our response was "we will send out landscapers to see what can be done." No one came. Nothing was done about the tree.
  
  The are careless with the money of their residents. I had trouble getting onto the auto pay for their association fees. Required several emails, several explanations of the same situation, and several fees being sent at me for not paying even though they were the ones to not enter my auto pay info.
  
  I will be selling as soon as financially possible. Association Partners is 100% at fault for that stance. The area is nice, the townhouse I own is nice. The assocation? Miserable.

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• Kingsland Properties

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